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If you have an older version of the Outlook Add-In installed, you must uninstall it and delete a specific .config file before you can install the newest version.

I know it sounds complicated. Hopefully, these step-by-step instructions should make the process pain free. If not, leave us a comment. (smile)

Close Outlook and Facility Scheduler

Make sure you close Microsoft Outlook and Facility Scheduler before beginning this process.

 To uninstall the Outlook Add-In program (Windows XP)
  1. On the Windows taskbar, click Start, then click Control Panel.
  2. Click Add or Remove Programs.
  3. Locate and select ACS Technologies Outlook Add-In.
  4. Click Remove.
  5. Click Yes.
  6. Close the windows once the process has run.

To see how this process works, view the video below.



 To uninstall the Outlook Add-In program (Windows Vista and Windows 7)
  1. On the Windows taskbar, click Start, then click Control Panel.
  2. Locate Programs, then click Uninstall a program.
  3. Right-click ACS Technologies Outlook Add-In.
  4. Click Uninstall.
  5. Close the windows once the process has run.



After the program is uninstalled, you must locate and delete the officeAddInSettings.config file from your computer.

 To unistall the OfficeAddInSettings.config file (Windows XP and Windows Vista)
  1. On the Windows taskbar, right-click Start, then click Explore.
  2. Navigate to C:\Users\<your username>\AppData\Local\ACSTechnologies\officeAddInSettings.config. For example, my user name is rebeccam so my path would be C:\Users\rebeccam\AppData\Local\ACSTechnologies\officeAddInSettings.config.
  3. Right-click OfficeAddInSettings.config then click Delete.
  4. Click Yes.
  5. The .config file is moved to your Recycle Bin.
 To unistall the OfficeAddInSettings.config file (Windows 7)
  1. On the Windows taskbar, right-click Start, then click Open Windows Explorer.
  2. Navigate to C:\Users\<your username>\AppData\Local\ACSTechnologies\officeAddInSettings.config. For example, my user name is rebeccam so my path would be C:\Users\rebeccam\AppData\Local\ACSTechnologies\officeAddInSettings.config.
  3. Right-click OfficeAddInSettings.config then click Delete.
  4. Click Yes.
  5. The .config file is moved to your Recycle Bin.


Empty Your Recycling Bin

Make sure to empty your computer's recycling bin before installing a new version of Outlook Add-In.



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