You can download OnDemand to use on a Windows® operating system or a Mac®, and you can use OnDemand on a web browser. You can also use OnDemand on mobile devices.

Windows

Click here to download OnDemand for Windows and follow the steps below to install it. 

 To install OnDemand for Windows
  1. Download OnDemand for Windows.
  2. When the download is complete, run the install program, ACS_OnDemand_Install_v4.8.exe from the Downloads folder.
  3. When the installation is complete, the OnDemand Client icon displays on your desktop. To open OnDemand, double-click this icon.
  4. Enter the user name and password provided by your OnDemand specialist.

Folder Permissions and Anti-Virus Software

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After installing OnDemand, you will need to give your Windows users full control permissions to certain folders on the C drive. View the Additonal Configuration for Windows Users help topic to set this up. If you are using anti-virus software on a Windows® operating system, set up an exclusion for the IDS LLC folder to prevent disconnects. Click here for more information.

Mac

Click here to download OnDemand for Mac and follow the steps below to install it.

 To install OnDemand for Mac
  1. Download OnDemand for Mac. (We recommend an Intel Mac running 10.7.x and higher).
  2. When the download is complete, double click OD_Mac_Install_v4.8.dmg from the Downloads folder. Once the extract is complete, run the OD_Mac_Install_v4.8.pkg. If you are prompted to enter a username and password when running the install, enter the user name and password for the Mac. Click Close.
  3. When the installation is complete, OnDemand displays in your Applications folder. You can click and drag the icon to the Dock. To open OnDemand, double-click this icon and click Go.
  4. Enter the user name and password provided by your OnDemand specialist.

Web Browser

For OnDemand, we recommend using Internet Explorer, Google Chrome and Mozilla Firefox for Windows and Safari® for Mac. For Macs, the only supported browser is Safari when using OnDemand on the Web.

 To use OnDemand on a web browser
  1. On your Web browser, go to http://connections.ondemand.acstechnologies.com.
  2. Enter the user name and password provided by your OnDemand specialist.

Max It! Fonts for OnDemand

Click here for the steps to download the current fonts if you are an OnDemand Max It! client. You will need these fonts in order to print your labels.



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