You can modify the text of a predefined letter; however, it is not recommended. Instead, create a copy and modify the copy to ensure that future upgrades do not overwrite your changes. If you do make changes to a predefined letter and you want the original letter back, click Reload Default Text.

You can also insert program fields. To see a list of available fields, click Insert Field. First, click a right triangle to display the list of fields within a section. If you are unsure which fields to insert, right-click a field to see a brief description.

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