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h1. Step 1 --- Verify Roles and Permissions
If several of your Facility Scheduler users have more permissions than they should, make sure that you have
* Confirmed that the users are [assigned the correct roles|Users#assignroles|Assigning Roles].
* Checked the [permissions|Roles#permissions|Assigning Permissions] of those roles.
If both the roles and permissions are correct, then your problem is probably caused by incorrectly-assigned *role types*. Keep reading for an explanation and the solution.
h1. Step 2 --- Verify Role Types
Role types are helpful for advanced categorization of users and roles. However, if you selected a role type unintentionally, you may have given the role or user more permissions than you intended. To see if this is causing your problem, clear the role types of the users (and the roles assigned to those users).
{expand:title=To clear the role type of a user}
# On the *Administration* tab, click *Users*.
# Select the user.
# In the *Actions* group, click *Edit User*.
# In the *Show* group, click *Roles*.
# Look at the *Role Type*.
If the selected role type is *Member* or *Guest*, then the user is linked to all other roles and users with that role type. This may be causing your problem. To solve it, select *\[Custom Role Type\]* instead. This means that the role is no longer linked to any other roles or users. If the selected role type is already \[Custom Role Type\], then this is _not_ the cause of your problem.
If you are still having permissions problems, repeat these steps for _all_ users and follow [the instructions below|#roletyperole] for _all_ roles.{expand}
{anchor:roletyperole}
{expand:title=To clear the role type of a role}
# On the *Administration* tab, click *Roles*.
# Select the role.
# In the *Actions* group, click *Edit Role*.
# Look at the *Role Type*.
If the selected role type is *Member* or *Guest*, then the role is linked to all other roles and users with that role type. This may be causing your problem. To solve it, select *\[Custom Role Type\]* instead. This means that the role is no longer linked to any other roles or users. If the selected role type is already \[Custom Role Type\], then this is _not_ the cause of your problem.
If you are still having permissions problems, repeat these steps for all roles and follow [the instructions above|#roletyperole] for all users.
{expand}
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If you have followed the steps above for _all_ users and roles, and are still having permissions problems, please [contact Support.|http://www.acstechnologies.com/clientportal|ACS Technologies Support] You may also want to learn more about [role types|Role Types].
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However, if you selected either *Member* or *Guest* instead of \[Custom Role Type\] then you have linked that role or user to all of the other roles with the same role type.
For most roles and users, selecting *\[Custom Role Type\]* is all you need to do. (Selecting \[Custom Role Type\] means that the role or user functions independently of a role type.)
When you assign a role type to a role, that role is _linked_ to all other roles with that role type. All of the linked roles share permissions with each other.
When you assign a role type to a user, that user is _linked_ to all of the roles with that role type. The user then has the same permissions as all of the linked roles.
For example, say that you create two new roles: Food Pantry Volunteer and Sunday School Volunteer. You give the Food Pantry Volunteer permissions to the Food Pantry calendar. You give the Sunday School Volunteer permissions to the Sunday School calendar. If you select \[Custom Role Type\] for these roles, their permissions remain as they are. If you select a common role type for these roles, such as the Member role type, then the two roles _link_ their permissions: both roles have permissions to _both_ the Food Pantry and Sunday School calendars. This continues for all roles assigned the same role type. So, if you create a Wedding Coordinator with permissions to the Wedding calendar, and assign it the Member role type, then the Food Pantry Volunteer and Sunday School Volunteer now have permissions to the Wedding calendar as well.{hidden-data}
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{related-topics:display=children}* [Role Types]
* [Roles and People]{related-topics}
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