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OnDemand Customers

If you are using OnDemand, view information on setting permissions.

Most operating systems allow an administrator to set security settings at the file and/or directory level. Often, a network administrator restricts certain users to read-only access to certain files and no access to others for security purposes.

ACS routinely writes temporary files into the various ACS directories on both the server and workstation. Because of this, users need full control permissions to certain folders and their sub-directories. Please note that this is full access and not administrative rights.

After installing ACS, users need full control permissions to the following folders:

  • X:\ACSNET - the X represents your network drive
  • C:\ProgramData\ACSTechnologies

This does not allow uncontrolled access to sensitive data; ACS data files cannot be read in a text editor. These files must be read with special database software. Any files with sensitive information that can be easily discerned are password protected.

For information on how to set network rights and permissions, check your network operating system documentation or contact your network administrator.

Anti-Virus Software

If you are using anti-virus software, view the help topic Anti-Virus Software and ACS to set up exclusions for the applicable files.