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You must know your SMTP server address to configure ACS to send e-mails. An SMTP address displays in one of the following formats:

  • As a series of numbers, such as 213.109.213.098
  • As a descriptive location, such as microsoft.mailserver.com

 To determine your SMTP address
  1. Open the Run window.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. In the search box, located at the bottom of the Start menu, type run. Click  Run. The Run window displays.
    b.) Windows 8.1 and Windows 10: On the Windows desktop, right-click the Start button  in the lower-left corner of the screen. A Windows context menu displays. Click Run. The Run window displays.
  2. In Command Prompt, type ping smtp.mysite.com.
    • If this returns an error, type ping mail.mysite.com instead.

Your SMTP address is listed directly after the word "Pinging." See an example below. Once you have determined your SMTP address, you can return to configuring ACS to send e-mails. If you have trouble determining your SMTP address, contact your Internet service provider.