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Reinstalling the network PC version of ACS involves backing up your ACS data, uninstalling ACS, downloading the latest version of ACS, restoring data, and setting up individual workstations.

Note

When installing ACS on a Windows 8® operating system, make sure that the Desktop Icons option is selected.

 To back up your ACS data
  1. Open the ACS Backup utility.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Click All Programs > ACS Technologies > ACS Tools > ACS Backup.
    b.) Windows 8.1: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start screen displays. Click the arrow button . The Apps view displays. In the ACS Technologies section, click ACS Backup.
    c.) Windows 10: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Scroll to the ACS Technologies section, and click ACS Backup.


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  2. Enter your user name and password, and click OK.
  3. Under Data Options, select the backup that you want to perform.
  4. Under Additional Options, make the appropriate selections.
  5. Verify the backup destination. If necessary, click Lookup to select a different location.

    Note

    For security reasons, you cannot back up to the WINACS or ACSNET folders.

    ACS OnDemand users must back up files to the S:\ACS_Backups folder.

  6. If you are backing up to a zip disk or a flash drive, insert the disk or drive.
  7. Click Backup.
  8. If you selected to change the filename, enter a filename and click OK.
  9. Optional: When the backup is finished, click Print History to view or print the Backup/Restore Log report.

 To uninstall an ACS workstation
  1. Open Uninstall ACS Workstation.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Click All Programs > ACS Technologies > Uninstall ACS Workstation.
    b.) Windows 8.1: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start screen displays. Click the arrow button . The Apps view displays. In the ACS Technologies section, click Uninstall ACS Workstation.
    c.) Windows 10: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Scroll to the ACS Technologies section, and click Uninstall ACS Workstation.

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  2. Enter the password that displays exactly as it appears, and click Uninstall.
  3. Follow the instructions as they display.
  4. After the uninstall is complete, restart your computer.

 To download the latest version of ACS
  1. Visit the Downloads page of the ACS Client Portal to download ACS, and sign in with your Email, Site Number, and PIN. Contact ACS Support at 1-800-669-2509 if you need this information.
  2. Select the current version of ACS. Click Download, and save the file to your computer.
  3. Double-click the .exe file you saved and click Run.
  4. Follow the instructions on your screen.
 To restore a backup
  1. Open the ACS Backup utility.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Click All Programs > ACS Technologies > ACS Tools > ACS Backup.
    b.) Windows 8.1: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start screen displays. Click the arrow button . The Apps view displays. In the ACS Technologies section, click ACS Backup.
    c.) Windows 10: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Scroll to the ACS Technologies section, and click ACS Backup.


    Link
  2. Enter your user name and password, and click OK.
  3. Click Restore.
  4. Select the backup file that you want to restore, and click Open.
  5. Select the datasets that you want to restore, and click OK.
 To set up individual workstations
  1. Open the Run window.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. In the search box, located at the bottom of the Start menu, type run. Click  Run. The Run window displays.
    b.) Windows 8.1 and Windows 10: On the Windows desktop, right-click the Start button  in the lower-left corner of the screen. A Windows context menu displays. Click Run. The Run window displays.

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  2. In the Open field, type X:\acsnet\install.exe and click OK. Substitute your mapped drive letter for X. Also, you should substitute the location of install.exe according to its path. For example, it could be located in N:\programs\acsnet\install.exe.
  3. Follow the instructions as they display.
  4. Repeat Steps 1 - 3 on each computer you want to set up as an individual workstation.