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Only one user can print checks at a time. When a user is printing checks, ACS places a lock on check printing so that no other user on your network can print.
If an unusual event (such as a power outage) occurs during check printing, the check lock remains in place. Before checks can print again, reset the check lock.
To reset the check lock
- Under Advanced Tools, click the Admin Utilities tab.
- In the drop-down list, select Maintenance Utilities and click Go .
- Click Reset Check Lock.
- When the confirmation message displays, click Yes.
- Click OK, then Close.