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Only one user can print checks at a time. When a user is printing checks, ACS places a lock on check printing so that no other user on your network can print.

If an unusual event (such as a power outage) occurs during check printing, the check lock remains in place. Before checks can print again, reset the check lock.

 To reset the check lock
  1. Under Advanced Tools, click the Admin Utilities tab.
  2. In the drop-down list, select Maintenance Utilities and click Go .
  3. Click Reset Check Lock.
  4. When the confirmation message displays, click Yes.
  5. Click OK, then Close.