The Miscellaneous Revenue account in General Ledger is not balanced with the Unapplied Payments Report.
Products affected: Accounts Receivable
Versions affected: Any
Here are some reasons why the account and report balances differ:
- If on a Cash basis, Payment credits do not affect General Ledger but will appear on the Accounts Receivable report.
- If the payment is from a prior year it will not be reflected in the account due to Revenue accounts closing out at the end of the year.
- Transactions from other modules have affected the account. (i.e: Refund check was written out of the account and it should have affected a different revenue account.)