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If an OnDemand user forgets his/her password, a Site Administrator can reset it.

 To reset a password
  1. On the onDemand menu, from Utilities, select User Maintenance.
  2. In the Maintenance window, select the user whose password needs reset.
  3. Click Reset Password. If the e-mail notifications check box is selected for the user, an e-mail with the new password is sent to that user's e-mail address.
  4. To confirm, click Yes.
  5. When the confirmation message displays, click OK.