Reviewing and Applying Change Requests

Beginning December 3, 2018, you must process all change requests inside ACS People Suite. This lets you use Access ACS in any browser you prefer. Learn More.

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Access ACS can send change request e-mails when members enter changes. 

You can add individuals to receive change request e-mails and customize the change request preferences for your organization. You can also send change request rejection e-mails when you reject change requests.

You can choose how frequently change request e-mails are sent, choose to send change request rejection e-mails to members and attendees, and customize the rejection e-mail's text.

 To add an individual to receive change requests
  1. Point to Admin, then click Options.
  2. Click on the Change Request Setup tab.
  3. Click Add.
  4. Click the Login Name of the individual you want to add.
  5. Select the Change Request E-mail and Change Request Rejection E-mail preferences for the individual.
  6. Enter a message in the Rejection E-mail text box, then click Save.
 To customize your change request e-mail preferences
  1. Point to Admin, then click Options.
  2. Click on the Change Request Setup tab.
  3. Locate your name in the Change Request Setup grid, then click Edit.
  4. Under Change Request E-mails, select an option. You can choose to receive an e-mail each time a change request is created, once per day, once per week, or never. We recommend receiving change request e-mails at least daily.
  5. In the E-mail address to use field, enter the e-mail address where the e-mails are sent, then click Save.
  6. To send change request rejection e-mails, under Change Request Rejection E-mails, select Send Rejection E-mails.
  7. Under Rejection E-mail, in the Message text box, enter a custom e-mail message.
  8. Click Save.

 To delete a change request notification record
  1. Point to Admin, then click Options.
  2. Click the Change Request Setup tab.
  3. Locate the individual you want to delete, then click Delete in the individual’s row.