Reviewing and Applying Change Requests

Beginning December 3, 2018, you must process all change requests inside ACS People Suite. This lets you use Access ACS in any browser you prefer. Learn More.

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In My Outreach Assignments, group leaders can can:

  • View connections for the last 12 months, the 10 most recent connections, or all connections. You can also view connections by date range.
  • Include completed assignments
  • Sort the contact list
  • View the contact details

On the My Connections tab, click a column heading to sort the assignment list, or click the contact name to view details about the contact.

 To view connections
  1. Point to Home, then click My Profile.
  2. Click the My Connections tab.
  3. Under My Assigned Outreach Connections, select the time period.
    • Last 12 Months - Displays connections assigned in the last 12 months. The date range is today's date minus 12 months. Connections assigned with a Contact Due Date beyond today's date do not display. 
    • 10 Most Recent Connections - Displays the 10 most recent connections. Connections with a Contact Due Date beyond today's date do not display. 
    • Show All - Displays all assigned connections up to today's date. Connections with a Contact Due Date beyond today's date do not display. 
    • During Date Range - Displays all assigned connections based on the set date range. 
  4. If necessary, select Include Completed Connections to view all assignments.
 To complete an assignment
  1. Point to Home, then click My Profile.
  2. Click My Connections.
  3. To complete an assignment, click a Contact Name.
  4. Under Enter Results, enter the date you contacted the individual.
  5. Select a response from the Possible responses column. Click a response to select it, then click to move the response to the Actual column.
  6. If necessary, enter any additional comments.
  7. Click Save to send the completed contact to the administrator as a change request, or Cancel to return to the previous page.

Unless you select Include Completed Connections, only OverdueIncomplete and Pending Complete contacts display.

If a contact is incomplete and the current date is after the Contact Due Date, it is Overdue. A contact is Pending Complete if it has been marked complete in Access ACS but has not been accepted by the Administrator.

 To view connection history
  1. Point to Home, then click My Profile.
  2. Click My Connections.
  3. Click a Contact Name.
  4. Click Connection History to view all Connection Activity for this individual.


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