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The Brother™ QL-720NW, Brother QL-710W, and Brother QL-810W wireless label printers are high speed, high resolution printers that are compatible with both Windows® and Mac®.

Installation


Brother Printer Information

Compatible with ACS and PDS (both desktop and OnDemand), and The City.

Will only print using the continuous length white paper tape.

Before you start the installation process, make sure you have the following:

  • Service Set Identifier (SSID)
  • Wireless network password or network key
  • IP address
  • Security mode - for example, WPA2
  • CD that came with the printer

Do not connect the printer to your computer until you are told to do so in the instructions.

Installing the Printer

Follow these instructions to install the Brother QL-720NW, Brother QL-710W, or Brother QL-810W wireless printer.

 To install the Brother QL-720NW, QL-710W, or QL-810W printer
  1. Insert the CD that came with the printer into the disk drive.
  2. Select Language then click OK.
  3. Click Next.
  4. Select Wireless Network Connection, click Next.
  5. Select Brother Peer to Peer Network Printer, click Next.
  6. Select Change Firewall port settings to enable network connection and continue with the installation. Click Next.
  7. Select Yes, I have a USB cable to use for installation, then click Next.
  8. Make sure you have the SSID and network or key password. Select the Checked and confirmed box.
  9. Make sure the power is on for the printer. Plug in the USB cable from the Brother printer to the computer. The installation window displays.
  10. Click Close
  11. If you have more than one network, select the correct one and click Next.
  12. Enter the network password and click Next. A progress bar displays 
  13. Disconnect the cable from the computer and click Next.
  14. Do one of the following:
    1. If the printer doesn’t display, click Wireless Setup and start over.
    2. If the Brother QL-720NW, QL-710W, or QL-810W printer displays, click Next and click Finish.

Once the installation is complete, you must select the printer and printer settings.

Selecting the Printer and Printer Settings

Once the printer is installed you need to select the correct printer settings.

 To select the printer and printer settings (for the latest ACS software)
  1. Click Start.
  2. Click Devices and Printers and select the correct printer. Do not select Brother QL-720NW-USB, QL-710W USB, or QL-810W-USB.
  3. Right-click and select Printing Preferences.
  4. On the Basic tab, click the Paper Size drop-down list and select 2.4”.
  5. Click OK.
  6. Right-click, and select Printing Properties.
  7. Click the Advanced tab, and then click Printing Defaults.
  8. On the Basic tab, click the Paper Size drop-down list and select 2.4”
  9. Click Apply > OK.
  10. On the General tab, click Print Test Page.
  11. After the test page prints, click OK.
 To select the printer and printer settings (for the latest PDS software)
  1. Click Start.
  2. Click Devices and Printers and select the correct printer. Do not select Brother QL-720NW-USB, QL-710W USB, or QL-810W-USB.
  3. Right-click and select Printing Preferences.
  4. On the Basic tab, click the Paper Size drop-down list and select 2.4”.
  5. Click OK.
  6. Right-click, and select Printing Properties.
  7. Click the Advanced tab, and then click Printing Defaults.
  8. On the Basic tab, click the Paper Size drop-down list and select 2.4”
  9. Click Apply > OK.
  10. On the General tab, click Print Test Page.
  11. After the test page prints, click OK.
  12. Open PDS Church Office
  13. Click Families or Members.
  14. Click Reports.
  15. Click Label/Envelope Reports in Upper Case or Label/Envelope Reports in Mixed Case.
  16. Click Family Mailing Label or Member Mailing Label.
  17. Click Next > Next.
  18. For the printer, select Brother Printer.
  19. For the orientation, select Landscape.
  20. Select a paper size that matches the labels you're using.
  21. Click Next.
  22. For the label style, click Edit Style.
  23. Select the Continuous Form and Dedicated Label Maker check boxes.
  24. Click Save/OK, and then save the style.
  25. Click Next > Preview.

Before you start the installation process, make sure you have the following:

  • Service Set Identifier (SSID)
  • Wireless network password or network key
  • IP address
  • Security mode - for example, WPA2

Do not connect the printer to your computer until you are told to do so in the instructions.

Downloading the Printer Drivers

You must download the printer drivers before you can do an install.

 To download the printer drivers (for the latest ACS software)
  1. Make a Temporary directory on your Hard Drive to save the self-extracting file. For example C:\Brother install.
  2. Go to the correct Brother download page. Select Brother QL-720NW, Brother QL-710W, or Brother QL-810W.
  3. From Select OS Family, select Windows.
  4. From Select OS Version select your correct version and then click Search.  If you aren't sure of your operating version, click How to identify your Operating System (OS).
  5. Select Printer Driver.
  6. Select Agree to EULA and click Download.
  7. Select Save File.
 To install the printer drivers (for the latest PDS software)

After downloading the wizard, you can install the printer drivers.

  1. On your computer, browse to the Downloads folder.
  2. In the Downloads folder, double-click BrotherWDSW.
  3. Double click BrotherWDSW.pkg.
  4. Click Continue > Continue for Software License Agreement.
  5. Select Agree, and click Install.
  6. Enter the Admin Name and Password, and click Install Software.
  7. Double-click on the correct folder, and select Setup Wizard.
  8. Make sure you have a USB cable ready to use, and click Yes, I have a USB cable to use for installation.
  9. Click Next.
  10. Make sure you have the SSID/ESSID and network key, and click Checked and confirmed to continue.
  11. If your computer doesn’t have Java SE 6, click Install. You must have Java SE6 installed to continue installation. If you’re not sure what version of Java you have, this site will tell you.

  12. Click OK for installing 1 item, and click Next.
  13. Connect the USB cable from the printer to the computer, and click Next.
  14. If there is more than one network, a network list displays. Select the correct network, and click Next.
  15. Enter the network password, and reenter it to confirm.
  16. Click Install Software.
  17. Do one of the following:
    a.) To let the system find the IP address, click Next.
    b.) To enter a static IP address with subnet, click Change IP Address.
  18. Click Close.
  19. Disconnect the USB cable.
  20. Click Finish.

Installing the Printer

Follow these instructions to unzip the downloaded file and install the Brother wireless printer.

 To unzip and install the printer
  1. Select the downloaded file.
  2. Browse to C:\Brother Install then click OK.
  3. Click Unzip.
  4. Select Close.
  5. Choose the correct install.
    For the Brother QL-720NW, double click C:\Brother Install\qd720ww651avt64us\D_setup.
    For the Brother QL-710N, double click C:\Brother Install\qd710ww651avt64us\D_setup.
    For the Brother QL-810W, double click C:\Brother Install\qd810ww651avt64us\D_setup. The installation wizard displays.
  6. Click Next.
  7. Select Wireless Network Connection and click Next.
  8. Click Next for the Destination folder.
  9. Select Brother Peer to Peer Printer and click Next.
  10. Select Change Firewall port settings to enable network connection and continue with the installation and click Next.
  11. Select Yes, I have a USB cable to use for installation and click Next.
  12. Plug in the USB cable.
  13. Make sure you have the SSID and network or key password. Select the Checked and confirmed box and click Next.
  14. Make sure the power is on for the printer. The installation window displays.
  15. Once the wireless network is detected, check to make sure that the SSIS is correct. Select Yes and click Next.
  16. Disconnect the cable from the computer and click Next.
  17. Do one of the following:
    1. If the printer doesn’t display, click Wireless Setup and start over.
    2. If the Brother QL-720NW, QL-710W, or Brother QL-810W printer displays, click Next and then click Finish to restart the computer.

Once the installation is complete, you must select the printer and printer settings.

Selecting the Printer and Printer Settings

After the printer is installed you need to select the correct printer and settings.

 To select the printer and printer settings (for the latest ACS software)
  1. Click Start.
  2. Click Devices and Printers and select the correct printer. Do not select Brother QL-720NW-USB, QL-710W USB, or QL-810W-USB.
  3. Right-click and select Printing Preferences.
  4. On the Basic tab, click the Paper Size drop-down list and select 2.4”.
  5. Click OK.
  6. Right-click, and select Printing Properties.
  7. Click the Advanced tab, and then click Printing Defaults.
  8. On the Basic tab, click the Paper Size drop-down list and select 2.4”
  9. Click Apply > OK.
  10. On the General tab, click Print Test Page.
  11. After the test page prints, click OK.
 To select the printer and printer settings (for the latest PDS software)
  1. Click Start.
  2. Click Devices and Printers and select the correct printer. Do not select Brother QL-720NW-USB, QL-710W USB, or QL-810W-USB.
  3. Right-click and select Printing Preferences.
  4. On the Basic tab, click the Paper Size drop-down list and select 2.4”.
  5. Click OK.
  6. Right-click, and select Printing Properties.
  7. Click the Advanced tab, and then click Printing Defaults.
  8. On the Basic tab, click the Paper Size drop-down list and select 2.4”
  9. Click Apply > OK.
  10. On the General tab, click Print Test Page.
  11. After the test page prints, click OK.
  12. Open PDS Church Office
  13. Click Families or Members.
  14. Click Reports.
  15. Click Label/Envelope Reports in Upper Case or Label/Envelope Reports in Mixed Case.
  16. Click Family Mailing Label or Member Mailing Label.
  17. Click Next > Next.
  18. For the printer, select Brother Printer.
  19. For the orientation, select Landscape.
  20. Select a paper size that matches the labels you're using.
  21. Click Next.
  22. For the label style, click Edit Style.
  23. Select the Continuous Form and Dedicated Label Maker check boxes.
  24. Click Save/OK, and then save the style.
  25. Click Next > Preview.

Before you start the installation process, make sure you have the following:

  • Admin name and password
  • Service Set Identifier (SSID)
  • Wireless network password or network key
  • IP address

On the Mac, there are two main steps to installing the wireless printer drivers

  1. Download the Wireless Setup Wizard.
  2. Install the drivers.

Downloading the Wireless Setup Wizard

Before you install the drivers, you must download the Wireless Setup Wizard

 To download the wireless setup wizard
  1. Go to the download site.
  2. From Select OS Family, click Mac.
  3. From Select OS Version, click the correct option. If you aren’t sure of your version, click How to identify your operating system.
  4. Click Search.
  5. Under Utilities, click Wireless Device Setup Wizard. Make sure you select the wizard and not Printer Driver (under Drivers).
  6. Select Agree to EULA and then click Download.

Installing the Drivers

After downloading the wizard, you need to install the printer drivers.

 To install the printer drivers
  1. Go to Finder > your computer name > Downloads. In the Download folder select BrotherWDSW.
  2. Double click BrotherWDSW.pkg.
  3. Click Continue > Continue for Software License Agreement.
  4. Select Agree and then click Install.
  5. Enter the Admin Name and Password and then click Install Software.
  6. Double click on the correct folder and select Setup Wizard.
  7. Make sure you have a USB cable ready to use and click Yes, I have a USB cable to use for installation.
  8. Click Next.
  9. Make sure you have the SSID/ESSID and network key. Click Checked and confirmed to continue.
  10. If the computer doesn’t have Java SE 6 click Install. You must have Java SE6 installed to continue installation. If you’re not sure what version of Java you have, this site will tell you.
  11. Click OK for installing 1 item and then click Next.
  12. Connect the USB cable from the printer to the computer and click Next.
  13. If there is more than one network, a network list displays. Select the correct network and click Next.
  14. Enter the network password and reenter it to confirm.
  15. Click Install Software.
  16. Do one of the following:
    1. To let the system find the IP address and click Next.
    2. To enter a static IP address with subnet, click Change IP Address.
  17. Click Close.
  18. Disconnect the USB cable.
  19. Click Finish.

OnDemand Users

If you are an OnDemand user, follow the installation instructions for your Windows computer and then complete these additional setup instructions.