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Problem


I cannot preview channel groups on the live site.


Products affected: Extend

Versions affected: Any

Solution


This occurs because the Channel Group properties is not set to Show All.

 To Change the Channel Group Properties
  1. On the dashboard, click Channel Manager.
  2. Select the desired Channel Group.
  3. On the Action menu, click View/Edit Properties.
  4. Change the Display Options to Show All.
  5. Click Save.