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OnDemand is compatible with OS X El Capitan

On September 30, 2015 Apple is releasing El Capitan, their latest operating system. With this update, Apple changed their installation requirements on their operating system, which caused some compatibility issues for OnDemand. ACS Technologies is happy to announce that we have a solution!

If you would like to upgrade to El Capitan, you'll need to follow these steps:

  1. Upgrade your Mac computer to OS X El Capitan.
  2. Repeat these steps on each Mac computer that you use OnDemand. 

If you have any questions or need help, please contact Support at 1-800-669-2509.


This support notice only refers to our OnDemand software. We cannot guarantee that documents or spreadsheet files downloaded to a Mac desktop running El Capitan and Windows® Office 2016 will open automatically. Some users have reported the following workaround for this issue: Open the Word or Excel document in Office 2011 or and save the document to an older version with a .doc or .xls file extension.