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The following messages may be received when a new a user is added to OnDemand, a user's password has been reset, or when a password is changed.

Useful Information

OnDemand logins require complex passwords. View password requirements.

When you create a new user, you may opt to have the user and site administrators receive e-mail notifications.

OnDemand User Maintenance

These e-mails will display the user name, password, and the administrator account that created the new user. The site administrator will receive one e-mail with this information, but the user will receive two.

New User E-mail Messages

New user e-mail to the administrator:

The user will be prompted to change the password the first time they log in, and they should make note of the new password. Passwords must be at least 6 characters long and are case sensitive. Once passwords are changed, they can be reset but not displayed.

New user e-mail to the user - 1st e-mail:

You will be prompted to change your password the first time you log in, and you should make note of the new password. Passwords must be at least 6 characters long and are case sensitive. Once passwords are changed, they can be reset but not displayed.

New user e-mail to the user - 2nd e-mail:

To download and install OnDemand, or to use OnDemand through a web browser, go to https://wiki.acstechnologies.com/display/OnDemand/Installing+and+Upgrading+OnDemand and follow the instructions. If you need assistance, contact Support at 1-800-669-2509.

When a password is reset, you may opt to have the user and site administrators receive e-mail notifications. These emails display the user name, password, and the administrator account that reset the password.

Password Reset E-mail Messages

Reset password e-mail to the administrator:

The user will be prompted to change the password upon their next log in, and they should make note of the new password. Passwords must be at least 6 characters long and are case sensitive. Once passwords are changed, they can be reset but not displayed.

Reset password e-mail to the user:

You will be prompted to change your password upon your next log in, and you should make note of the new password. Passwords must be at least 6 characters long and are case sensitive. Once passwords are changed, they can be reset but not displayed.

When changing your password, you will receive a message if the password you select does not meet the minimum requirements. Your password must meet all of the criteria listed in the Change Password window in order to proceed.