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Useful Information

If you need help using the program, press F1 on your keyboard or click the question mark icon in the upper-right corner of the program. A relevant Help topic will display in your Internet browser.

PDS Support

To receive assistance with PDS products, you can visit the Client Portal or call us directly at 1-877-737-4457.

PDS Support Department Hours:

Mon-Thurs 9 am to 8 pm EST
Fri 9 am to 6 pm EST

You must provide your site number and PIN, and have a valid support package.

PDS Dealer Support

If your program was purchased through a PDS dealer, your program support may be provided through the dealer. To verify your support plan, contact your local PDS software dealer.

Printers

For assistance with your printer, contact the hardware representative or visit the printer manufacturer’s website to download and install the latest printer drivers for your particular printer and model. We recommend using a tray-fed laser or inkjet printer that is compatible with PDS System Requirements.