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Group roles refer to the different levels of participation and administrative ability given to members of a group. There are five roles (leader, manager, volunteer, participant, and inactive), though only four of them provide group access. Every member of a group has one of these roles, and each role holds a different amount of administrative access to that group. Leaders and managers can change these roles on the front end of The City or by administrators on the back end of The City.

So what exactly do the various roles mean? 

Roles and Definitions

Inactive: This makes the member unable to access the group at all. An inactive member is still on the official roster of the group until the member is removed from the group entirely.

Volunteer & Participant: Volunteers and participants don't have editing or administrative power. The two roles are identical, except for one difference: volunteers can view leadership content, while participants can not. This distinction primarily exists for service teams, and the children's ministry module in particular. The volunteer position allows church leaders to have both their volunteer team and the people they serve in the same group, without sacrificing the ability to communicate exclusively with volunteers.

Leader & Manager: There aren’t many differences between a group leader and a group manager. The leader is the figurehead, and the manager assists with group business. When there is only a leader, that person has all the following privileges. When someone with each role is present in a group, though, their privileges break down as follows:

 LeaderManager
Has full editing privileges in the group
Is listed in all the reporting tools as the one responsible for the group 
Can view the health assessment of a community group
Can  fill out the group’s health assessment of a community group 
Can create promotions
Receives a reminder and email alert for shared content and can either approve or reject
Receives link requests via email and a reminder and can approve or reject it
Has the ability to send link requests and create auto-approved sharing channels
Receives the message from a connect group when a new user is interested in visiting the group 
Receives the alert and either approves or rejects invitations sent from group participants to users outside the group
Receives a reminder to approve or reject requests to join the group
Receives an email to approve or reject requests to join the group 
Can create, view, and interact with leadership content
Can add Wufoo or ACS registration to an event 

Dividing the work of group management this way takes busywork off the shoulders of the leader, so he can get on with the business of leading his people.

Things to Remember

There is a difference between leaders, managers, and volunteers in the context of a connect group. People given any of the three roles serve as agents, but only leaders and managers have the ability to manage the assignments and roles of other agents.