On February 28, 2019, we're saying goodbye to The City, but we have something even better for you in Realm.
If you need a question answered quickly, administrators and staff can access The City's live chat support from the Help page. This provides a one-on-one chat with The City support to provide answers and get you back on track.
To launch live chat support
- In the upper right corner of any City page, click Help.
- Click the Help is available! button, located under the Create a Support Ticket button.
- A new browser window opens, providing a live chat session with The City support.
Things to Remember
Live chat support hours are 9am to 6pm EST.