On February 28, 2019, we're saying goodbye to The City, but we have something even better for you in Realm.

We've made it easy for you to transition to a more powerful, robust, and intuitive platform designed to engage your congregation and manage your church.

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As an administrator, you hold one of the greatest positions of responsibility in The City. Though there are several different privileges you have, any one of them is evidence that you're a trusted member of your church community. Here are some resources to help learn your role and serve your church effectively.  asdf 

Types of Administrators

There are nine different administrative roles, and each one is completely different than the others. Below is a quick summary of what each type of administrative user does.

Account Admin » Oversees the distribution of all other administrative privileges and has access to everything under Site Settings.

User Admin » Manages individual users’ profiles from the Users menu section of the admin panel. This person oversees both online and offline users and can edit everything in a user's Profile except the password.

Group Admin » Oversees all the groups in your City. This includes creating a new group, deleting outdated ones, managing group participants, maintaining and rearranging the Group Tree, and validating Seed groups. This administrator can also edit and remove posts in any group they're a part of, just like a manager.This administrative privilege comes in two sub-types.

  • Church-Wide: This group admin can work with any group within your City.

  • Campus: This group admin has access over the groups in one of your Campuses.

Reporting Admin » Accesses all the reporting tools on the Statistics and Metrics tabs.

Financial Admin » Accesses the financial tools. This comes in three sub-types:

  • Admin User: Provides complete access to the full financial menu. Exclusive to this user are the Settings, Funds, Donations, Pledges, and Online Giving tools.

  • Input User: Enables the user to enter financial data. 

  • Report User: Limits the administrator to only the Reports section of the Financial tools.

Process User » Controls the Processes tab, which allows the creation and management of all processes, question sets, and process reports.

Designer » Customizes the appearance of your City. 

Support Admin » Handles help tickets regarding your church and its systems and policies. They’re the only administrators without access to the admin panel.

Resource Admin » Creates and manages Resources. This is only available as part of the Children's Ministry Module.

Guides Just for You

Some of the more robust administrative privileges come with lots of tools and features. The following guides are here to help administrators get up to speed quickly and confidently.

Account Administrator Quickstart Guide

The account administrator has the highest level of access to your City. While other administrators' actions affect specific parts of The City, the features and options that you set affect your City as a whole, so it's critical that you understand what they do.

User Administrator Quickstart Guide

As a user administrator, anything involving an individual user’s data is your domain. When users need help with their profiles or account information, you have the tools to handle it.

Group Administrator Quickstart Guide

Groups are at the heart The City, and the group administrator is responsible for them. You hold the keys to everything from initial group creation to the organization of all your groups in the Group Tree. 

Process Administrator Quickstart Guide

The process administrator plays an important role in the life of the church by creating, editing, and overseeing processes that take congregants to deeper points of connection and service. All you need is to learn how to make a process.