There are a couple of locations within HeadMaster Online from which you'll handle online payment administration:
In order for the parent/guardian of a student to make online payments, they must be in the student's primary family and the student record must be set to Publish Online.
There's not much to administering your online payments because the process is efficient for you and your online payment customers.
If a transaction fails
Unprocessed recurring payments are placed on hold, and parents are notified by email. From this email, parents can sign into HeadMaster Online and fix the payment method.
Banks may or may not notify parents about any returns. Vanco will always notify the school but will never email parents directly. It's up to the school to decide how it wants to communicate this.