Update by June 1st! It’s the final month to check your operating systems, browsers, and desktop software. If they're outdated, they may not work with the latest advancements and may make your organization susceptible to online security vulnerabilities. Click here for more information.

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Browser Compatibility


For best results, keep your browser updated to the latest version. We recommend using the latest, stable version of any of the following internet browsers:

  • Chrome
  • Firefox 
  • Internet Explorer (IE)
  • Microsoft Edge
  • Safari

If you're not sure which browser or version you're using, go to whatbrowser.org to find out.


If you want to print check-in badges, you will need to use Firefox and download the JS Print plugin. View more information on the Check-In requirements.

CSV Import

Our CSV import process, whereby you can import records saved in other programs or systems, does not work with version 8 of IE.

Mobile Browsers

We recommend these compatibilities for desktop and laptop use. We have not at this time, however, tested all features of Realm with all mobile browsers. And while Realm is designed as an extremely mobile-friendly environment, you might encounter some parts of it that do not yet work as expected on those devices.

Using the Tab Key on Mac

If you're using a Mac and prefer to use the Tab key to navigate fields and hyperlinks in Realm's modals, here are the steps you'll need to take in each browser to make sure you can tab through them quickly and seamlessly. Any changes to your preferences will save automatically.


 To enable tabbing in Chrome
  1. Click Chrome > Preferences. Then click Show advanced settings...
  2. Under Web Content, make sure Pressing Tab on a webpage highlights links, as well as form fields is selected.
 To enable tabbing in Firefox
  1. Click > System Preferences. Then click Keyboard.
  2. Under the Shortcuts tab, make sure All controls is selected.
 To enable tabbing in Safari
  1. Click Safari > Preferences.
  2. Under the Advanced tab, make sure Press Tab to highlight each item on a webpage is selected.

Help Pages

Our help pages are compatible with the latest version of the following internet browsers:

  • Chrome
  • Firefox
  • Internet Explorer (IE)
  • Microsoft Edge
  • Safari