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If you use OnDemand and need to restore a previous backup, contact Support at 1-800-669-2509.

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Support Use Only


If a customer who is integrated with The City loses all of their data and needs to restore a backup, the awcityconfig table, which allows the sync process to take place, will not be restored automatically. Support will have to manually restore the table from their backup.

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Related topics
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Performing a Manual Data Backup
Printing Backup History
Selecting Datasets to Back Up or Restore
Deleting ACS Backups
Creating and Storing ACS Backups