Skip to content
Skip to breadcrumbs
Skip to header menu
Skip to action menu
Skip to quick search
Required:
page refresh
5
Spaces
Quick Search
Help
Online Help
Keyboard Shortcuts
Feed Builder
What’s new
Available Gadgets
Theme Press
About Confluence
Log in
Extend
Pages
Space shortcuts
Help Centers
Page tree
Browse pages
Configure
Space tools
View Page
A
t
tachments (1)
Page History
Page Information
View in Hierarchy
View Source
Export to PDF
Export to Word
Full Width
Normal Width
Log In
Advanced Menu
Release Notes
Quick Start Guide
Log in and Choose a Theme
Customize your Front Page
Customize the Inside Pages
Extend Overview
Content Versus Presentation
The Structure of an Extend Website
Understanding the Extend Workflow Process
Basics - For a Solid, No Frills Site
Articles - Basics
Forms
Images, Audio, Video, and Other Media - Basics
Links
Calendars
Site Design
Channel Groups and Channels - Basics
Content Areas
Reports
User Profile
User Administration
Site Administration
Advanced - Optional Bells and Whistles
Adding Google Analytics
Articles - Advanced
Publications
Images, Audio, Video, and Other Media - Advanced
Workflow - Edit and Approve Content
Categories
Channel Groups and Channels - Advanced
Podcasting with the Extend Platform
Browser Compatibility
Webmastering
Troubleshooting
Back to Help Centers
Title:
Troubleshooting
Author:
Amy Scott
Sep 17, 2012
Last Changed by:
Kaitlyn Snook
Jul 20, 2017
Tiny Link:
(useful for email)
https://wiki.acstechnologies.com/x/2R_2AQ
Export As:
Word
·
PDF
Incoming Links
Extend (3)
Page:
.zen.menu
Page:
Extend.mobile.phone
Home page:
Extend
Hierarchy
Parent Page
Home page:
Extend
Children (18)
Page:
"Invalid file, the file is not a valid file type" displays when uploading images in Extend
Page:
"Line 610 Char 2 "null" is null or not an object Code 0" displays when inserting links in Extend's HTML Editor
Page:
Banners do not display on my Extend website
Page:
Calendars are duplicated and not syncing with new events
Page:
I cannot preview channel groups on the live site
Page:
Extend channels do not display on the live site
Page:
My user created form does not display in Extend
Page:
User created forms do not submit information
Page:
The HTML Editor does not display in Extend
Page:
Old images still display after replacing them with new images
Show all...
Page:
The page exceeds margin settings when using the Printer Friendly option
Page:
Can I remove the header on standard templates in Extend?
Page:
Unwanted content displays on the right side of Extend pages
Page:
Can I upload an MS Publisher file to Media Manager?
Page:
Username and password are not found when logging into the Extend Administrative site
Page:
Domain Problems and Other Issues When Going Live
Page:
Body content does not display in the channel
Page:
Can I resize images within a slideshow in Extend?
Hide...
Labels
Global Labels (3)
extend
error
messages
Hot Referrers
(85)
www.acswebnetworks.com/admin/default.aspx
(46)
www.extendplatform.com/support
(45)
www.acswebnetworks.com/admin/article/managearticles.aspx
(39)
www.acswebnetworks.com/admin/channel/managechannels.aspx
(33)
www.acswebnetworks.com/admin/mediaitem/managemedia.aspx
(29)
www.acswebnetworks.com/admin/site/managelayout.aspx
(17)
www.acswebnetworks.com/admin/user/managelinks.aspx
(16)
www.acswebnetworks.com/admin/form/manageforms.aspx
(15)
www.acswebnetworks.com/admin/user/manageusers.aspx
(10)
wiki.acstechnologies.com/display/extendlive/troubleshooting
Recent Changes
Time
Editor
Jul 20, 2017 12:43
Kaitlyn Snook
View Changes
Aug 05, 2015 12:52
Amy Scott
View Changes
Jul 16, 2014 15:06
Kaitlyn Snook
View Changes
Replaced old section macro with new sections
Mar 12, 2014 13:25
Allison Tanner
View Changes
link to User Guides
Mar 12, 2014 13:23
Allison Tanner
link to User Guides
View Page History
Outgoing Links
External Links (1)
mailto:troubleshooting@acstechnologies.com
Help Centers (1)
Home page:
Help Centers
Extend (1)
Page:
User Guides
Overview
Content Tools
{"serverDuration": 503, "requestCorrelationId": "dce86b4a198bbf3c"}