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ACS Technologies was recently made aware of significant changes in email security policies instituted by the Internet Engineering Task Force (IETF). These issues are a direct result of major email providers such as Yahoo, Google, AOL, and Earthlink quickly complying with new DMARC security policies instituted by IETF.

As a result of these new policies, we have updated the email options in OnDemand for ACS and PDS. Updates to HeadMaster are coming soon.


In ACS, when you send e-mails from the People or Financial Suite, you will notice a few changes. Previously, you would enter the Server SMTP setting of for OnDemand. Now, this information is built into the program. By default, the option to use the OnDemand E-mail Server is selected when sending an e-mail.

There are two new fields in the Email Editor: Reply To and Name.

In the Reply To field, enter the e-mail address that your recipients can use to send a response. This field is required and must be populated with an e-mail address.

In the Name field, enter the name you want your recipients to see when they receive the email. E-mails sent from OnDemand will come from

Sending Individual E-mails

When sending an e-mail through an individual's record, you must select the Use SMTP option.