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In the Add/Edit Customers window in Accounts Receivable, you can calculate a customer or family's balance. If you track families, the student and family balances display when you select a student's balance to calculate. When you calculate a family balance, only that family's balance displays. 

 

 To Calculate a Customer's Balance
  1. Under Manage Records, click the Records tab.
  2. In the drop-down list, select Add/Edit Customers. Click Go .
  3. On the Customer tab, select the customer whose account balance you want to calculate.
  4. Right-click on the customer's record and click Calculate Balance on the drop-down menu.
  5. The Calculate Balance window displays. The customer's balance automatically displays, and if AR is setup to track families, the primary family's balance displays just below the customer's balance. The balance calculates according to the current date.
  6. To recalculate the customer's balance, select the date for which to calculate the balance in the As of drop-down list.
  7. Under Calculate using, select Due Date to calculate the customer's balance according to the date payments are due or select Invoice Date to calculate the customer's balance according to the date invoices were created.
  8. Select Include Open Transactions to include transactions that have not been posted in the customer's calculated balance.
  9. Select Only Include Positive Fee Balances to exclude any credit balances and show the actual amount owed.
  10. Click Recalculate to recalculate the customer's balance according to the changes you made.
 To Calculate a Family's Balance
  1. Under Manage Records, click the Records tab.
  2. In the drop-down list, select Add/Edit Customers. Click Go .
  3. On the Family tab, select the customer whose account balance you want to calculate.
  4. Right-click on the family's record and click Calculate Balance on the drop-down menu.
  5. The Calculate Balance window displays the family's balance. The balance calculates according to the current date.
  6. To recalculate the family's balance, select the date for which to calculate the balance in the As of drop-down list.
  7. Under Calculate using, select Due Date to calculate the family's balance according to the date payments are due or select Invoice Date to calculate the family's balance according to the date invoices were created.
  8. Select Include Open Transactions to include transactions that have not been posted in the family's calculated balance.
  9. Select Only Include Positive Fee Balances to exclude any credit balances and show the actual amount owed.
  10. Click Recalculate to recalculate the family's balance according to the changes you made.