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Here are the requirements your system should meet before using ACS. Your performance will vary based on hardware configurations, network traffic, and local workstation settings.

OnDemand Clients


Quick Links

Single PCs

Component

Minimum Requirements

Recommended

Operating System

Windows® XP Professional, SP3

Windows Vista® SP1 or higher (32-bit and 64-bit compatible)

Windows 7® (32-bit and 64-bit compatible)

CPU (Processor)

700MHz or greater

Pentium® 4 class or greater

RAM (Memory)

512 MB or greater

1 GB or greater

Internet Connection

Required

A high speed Internet connection is highly recommended

Available Disk Space

2.0 GB - Less than 1000 records in People

 Additional free space for performance

2 GB - Less than 1000 records in People

5 GB - More than 1000 records in People

Screen Resolution

1024 x 768

1024 x 768


Servers

Component

Minimum Requirements

Recommended

Operating System

Windows Server® 2003

Windows Server® 2003
Windows Server® 2008
Windows Server® 2008 R2

CPU (Processor)

2 GHz or greater

2 GHz or greater with multi-core

RAM (Memory)

1 GB or greater

2 GB or greater

Network Card

100 Base T

100 Base T Full Duplex with switch

Available Disk Space

2.0 GB 

Additional free space for performance

2 GB - Less than 1000 records in People

5 GB - More than 1000 records in People

Printers

ACS Technologies recommends using a tray-fed laser printer. ACS is compatible with laser and inkjet printers, if driver support is available for the associated operating system. We do not recommend specific printers, nor do we guarantee that all printers will work with ACS.

Video and Sound Cards

ACS requires at least 32 MB of video memory.

For all modules, ACS Technologies recommends a 17-inch monitor, which are designed at 96 dpi. Wide screen monitors may cause ACS modules to look different than they do on a 17-inch monitor, unless dpi settings are modified.

Internet Considerations & Browsers

As ACS Technologies moves more of our products and services to the Web, we recommend a high speed Internet connection. While an Internet connection is not required for using the basic features of the ACS desktop products, some features are not available without an Internet connection. These features include, but are not limited to, the following:

  • Access ACS™
  • Facility Scheduler
  • ACS Sync
  • Sending E-mails via Constant Contact
  • Remote Deposit Capture
  • Safeguard Background Check processing
  • Downloading product upgrades
  • Downloading tax updates
  • ACS LiveStor™
  • CASS It!/MAX It!®
  • Some help documentation

ACS Technologies requires installation of Internet Explorer® 7.0 or later to view help topics in ACS. However, Internet Explorer is not required to be the default browser.

Network Requirements

ACS can be installed and operated on a dedicated server, a terminal server, or on a peer-to-peer network. ACS Technologies does not recommend Internet-based servers, nor do we support them.

Wireless Networks

ACS 10.0 and higher can function properly in a wireless network environment. However, due to the wide variance of connection speeds, the performance and reliability of the ACS software can be negatively affected. 

Microsoft End-of-Life

ACS Technologies adheres to Microsoft's life-cycle policy for operating systems. As a system approaches its end-of-life date, ACS Technologies recommends upgrading your operating system. Once an operating system is no longer supported by Microsoft, we can no longer support that system. This does not mean that products will not work on a retired operating system, but it does mean that, should a problem occur that would require an update for a retired operating system, we cannot provide support assistance for clients using those operating systems.



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