Page tree

Problem


When uploading image files, this error displays: 

"Error, Invalid File, The file is not a valid file type"


Products affected: Extend

Versions affected: Any

Solution


You may be uploading images that are not supported. Be sure the images you are uploading are supported by the Media Manager.

The supported image types are GIF, JPEG, PNG, BMP, SWF, IPX. Select Show file Extensions to see if renamed images have two extensions or two periods within the name.